Support

Need help?

Post feedback using the form below. If you're experiencing crashes, it helps to detail the steps that recreate the crash. If a particular message is causing it, include that message.

I do try to respond to support requests — make sure you enter an email address that works.

Read the FAQ first

Before you send a support request, check the FAQ and the Guide. Common problems — "key not found" errors, and transferring existing keys from your computer to your iPhone or iPad — are covered in detail there.

Crash dumps

Please attach a crash dump to an email to support — on your device, open Settings → Privacy & Security → Analytics & Improvements → Analytics Data, find the entries beginning iPGMail, and share the most recent one.

Request Support